Currently international parcels heading through the city of Chicago for processing are facing delays. If you are tracking a parcel that is currently held there do not panic, they are making their way through the high volume and we expect that the hat will reach you as intended.
Unfortunately we have had to temporarily suspend shipping to both the U.K & Germany. We hope to resume shipping to both countries in the future and we will update both our site and Instagram page once we are again able.
Australian Domestic Regular Post: Allow 5* days metro & Allow 6* days regional
Australian Domestic Express Post: 2-4* days
International Air Mail: Allow 20* days ***Pack & Track used where available.
International EMS Courier: Allow 7* days
*Days quoted are regular working days. Allowances for public holidays in Australia and the destination country should also be considered.
PLEASE BE PATIENT - We know you're just itching to sport your new hat. The days quoted above should be your expectation. If your hat turns up earlier, then lucky you!
We will start investigating undelivered parcels after the days quoted above upon request.